Shared action tracking
What Is It?
Shared Action Tracking ensures that when a user interacts with your website, both Flagship SDK and ABTasty tag record the same action tracking events. This feature creates a communication bridge between the two systems when they're both present on the same webpage.
Available in SDK v5.0.0
This feature is exclusively available in Flagship SDK version 5.0.0 and later. If you're using an earlier version, you'll need to upgrade to take advantage of this capability.
Key Benefits
- Identical Reporting: Actions are consistently recorded in both Flagship and ABTasty reporting
- No Manual Duplication: Don't need to implement the same tracking twice
- Complete Data: Get full visibility of user actions regardless of which system you use
How It Works
When a visitor performs a trackable action (like clicking a button):
- If Flagship SDK captures the action, it automatically shares this information with ABTasty tag
- If ABTasty tag captures the action, it automatically shares this information with Flagship SDK
- Both systems record identical action data in their analytics
- All sharing happens instantly and securely within the browser
Getting Started
Important: This feature requires activation by your Technical Success Manager (TSM).
To enable Shared Action Tracking:
- Update to SDK version 5.0.0 or later
- Contact your TSM and request activation of the Shared Action Tracking feature
- Ensure both Flagship SDK and ABTasty tag are present on your site
- Verify visitor consent is enabled in your implementation
Common Questions
Q: Is there any setup required on my website?
A: No additional code is needed, but your TSM must activate the feature first.
Q: Does it work for all types of events?
A: It works specifically for action tracking events (category "Action Tracking").
Q: Does this work retroactively?
A: No, it only works for new actions after the feature is activated.
Q: Does it require visitor consent?
A: Yes, the feature only functions when visitors have consented to tracking
Q: Does this impact my website's performance?
A: No, the communication happens efficiently behind the scenes without affecting your site's speed.
For more information about implementing this feature, please contact your Technical Success Manager.
Updated 5 days ago